Hospitality Service Crew / Supervisor (Bali - Multiple Locations)

Join our dynamic hospitality team in Bali's most vibrant locations! We're seeking passionate Service Crew Members and Supervisors to deliver exceptional guest experiences in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. As a key player in our operations, you'll ensure that every guest feels welcome and valued, contributing to our reputation as a premier hospitality group in Bali.

In this role, you'll be part of a team that's dedicated to creating memorable experiences for our guests. Whether you're a seasoned professional or just starting your career in hospitality, we offer a supportive environment where you can grow and thrive. Our Private Hospitality Group is committed to providing top-notch service, and we're looking for individuals who share our passion for excellence.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Provide exceptional guest service to ensure a positive and memorable experience for all guests.
• Assist with check-in and check-out processes, including handling guest inquiries and resolving any issues promptly.
• Maintain a clean and organized work area, ensuring that all facilities are in good condition.
• Collaborate with the team to ensure smooth operations and a high standard of service.
• Supervise and train junior staff members, ensuring they understand and adhere to our service standards.
• Monitor and report on service quality metrics to identify areas for improvement.
• Participate in team meetings and contribute to the development of service strategies.
• Adhere to health and safety protocols, ensuring a safe working environment for all staff and guests.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Minimum 1 year of experience in hospitality, preferably in a service crew or supervisory role.
• Excellent communication skills, both written and verbal, in English and Bahasa Indonesia.
• Strong organizational and time management skills.
• Ability to work well under pressure and in a fast-paced environment.
• Familiarity with basic housekeeping and cleaning procedures.
• Knowledge of front office operations and guest service best practices.
• Valid ID card and proof of vaccination (if required by local regulations).
• Ability to work flexible hours, including weekends and holidays.

🛠️ Keahlian

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